We’ve upgraded our websites! Here’s what you need to know
The MCC is proud to launch its upgraded MCC and MCG websites.
Our websites are the primary digital resource used to access the MCC, the MCG and the Australian Sports Museum. From planning a match day visit to managing membership, these websites play an essential role in our guests’ experiences.
Why did we make these changes?
We are always looking for ways to improve the experience of our members, guests and patrons on event days and beyond. This includes the online experience via our social channels and websites.
The decision to upgrade the websites was based on feedback from multiple stakeholders, including members. The goal was to create world-class websites to match our world-class stadium and Club.
What to expect
When you visit the new MCC website, you will notice a cleaner design, simpler navigation and smarter tools to help you find what you need including:
Multi-factor authentication
To ensure your details remain safe and secure, you’ll now be prompted to use multi-factor authentication (MFA) to access your MCC account. You may recognise this from logging into accounts like your bank or government services.
After entering your member number and password, you’ll receive a one-time code sent to your email or mobile phone. Enter this code to complete your login.
How to login with MFA
- Go to the MCC website and click ‘sign in’ (located in the top right
corner). - Enter your member number and password and click ‘sign in’.
- A new screen will prompt you to choose to receive your verification code by
email or SMS. - A new screen will confirm where your code will be sent. Click ‘send verification
code’. - Check your inbox or phone for the one-time code (valid for a short time).
- Enter the code and click ‘verify’.
- Once verified, click ‘continue’ to access your MCC account.
Email preferences
With these updates, you now have more control of your email preferences.
To update your preferences, on the top right-hand side of your member portal, select “My MCC” → “Profile → “Communication preferences.”
From here, you will be able to select the type of emails you receive. Please note, if you select ‘no’ to all email preferences, you will still receive administrative emails such as renewal fees.
New stadium map
A new MCG stadium map allows you to:
- find your seating section and pin it
- discover the nearest food, beverage and stadium facilities
- locate services like Parents’ Rooms or the Sensory Friendly Space
- search by keyword (e.g. “bar,” “chips”)
Upgraded events calendar
An upgraded MCG events calendar now allows you to select any future date to see what’s on. This helps you plan your visit across major events, including the AFL and cricket, as well as non-match day experiences such as the Australian Sports Museum, MCG Tours, or dining in the Committee Room.
You will also enjoy a more personalised and intuitive experience with relevant event information based on your membership type, real-time updates on bookings and registrations, and improved search and filtering to easily find events or matches of interest.
Online user experience
We have also added several features to improve the online experience:
- Digitised resources: Season guides and member arrangements for AFL and cricket are now available online for quick reference.
- Smarter online forms: Member details are automatically pre-filled into forms to save time and reduce errors.
- Enhanced search tools: An improved search function and FAQs library allows members to quickly locate key information.
We will continue to upgrade and add new functionality to the websites based on user feedback and evolving needs.
If you would like to provide feedback or have further questions, please send us an email via membership@mcc.org.au.
FAQs
The new MCC and MCG websites launched on Wednesday 15 October 2025.
The MCC and MCG websites now have a cleaner design, simpler navigation and new tools, including an upgraded events calendar, FAQ libraries and a smarter stadium map. The Australian Sports Museum has also been consolidated into the MCG site.
We are committed to improving experiences for members, patrons and visitors both at the MCG and online. The new websites are mobile-first, more accessible, and easier to use, helping users find information and complete tasks with confidence.
Most information is in the same place, but the layout and design look different. Any key changes in functionality and user experience will be clearly communicated.
Most existing URLs will redirect automatically, but some pages may have moved. If you encounter an error, navigate to the homepage or use the site’s search bar.
Yes. The upgraded sites are designed to be mobile-first and to meet WCAG 2.0 accessibility standards, making them accessible to a diverse audience.
The new interactive map lets you:
- search by seating section and pin your location
- find the nearest food, beverage and stadium facilities
- search by keyword (e.g. “coffee” or “burger”) to find specific options
- locate services such as Parents’ Rooms, water refill stations, or the G-Train mobility shuttle.
You can select any future date to see what’s on at the MCG, including AFL and cricket matches, museum experiences, MCG Tours, dining at the Committee Room by Grossi, and premium experiences such as Lawn Lessons or the Keepers’ Collection Tour.
Yes, we will continue to upgrade and add new functionality to the websites based on user feedback and evolving needs.
Yes. The Australian Sports Museum site has been integrated into the MCG website to create a more seamless experience for visitors planning a trip to the ‘G. The old address will still work australiansportsmuseum.org.au.
Both the MCG and MCC sites feature dedicated FAQ libraries, which are updated regularly to cover everything from match-day attendance to non-event day experiences.
If you are having trouble using the websites, you can contact our team by email:
For MCC website: membership@mcc.org.au
For MCG website: contactus@mcc.org.au
If you think something we can improve, we would love to hear your feedback. Feedback can be sent via email to the following addresses:
For MCC website: membership@mcc.org.au
For MCG website: contactus@mcc.org.au
The upgraded MCC website has been designed to make it easier for members to manage their membership and access key services online.
Members can now register for dining, book passes or functions and top up or use their MCC Plus card with greater ease — all through a more personalised and intuitive experience. Some of the key improvements include:
- Personalised experience: Logged-in members will see information relevant to their membership category, such as upcoming events or match access.
- Real-time status updates: Members can now view live booking and registration updates for dining, passes and functions.
- Digitised resources: Season guides and member arrangements for AFL and cricket are now available online for quick reference.
- Smarter online forms: Member details are automatically pre-filled into forms to save time and reduce errors.
- Improved search and filtering: Members can easily browse and filter events or functions based on interest – for example, viewing only certain AFL clubs or matches available to their membership category.
- Enhanced search tools: An improved search function and FAQs library allows members to quickly locate key information.
- Upgraded stadium map: The MCG stadium map has been enhanced, making it easier to find outlets and services within the Members’ Reserve.
Yes. The new site delivers more personalised information, surfacing the most relevant updates and services for your category.
After logging in, on the top right-hand side of your screen, select “My MCC” → “Membership” → “Make a payment.”
Here, members can securely pay using a credit card or a saved payment method.
After logging in, on the top right-hand side of your screen, select “My MCC” → “Profile.”
Here, members can update their personal details.
To book a function, head to mcc.org.au/functions to browse the list of upcoming Club functions and choose your function of interest.
If you are already logged in, click ‘Book Now’ to make a booking. If you are not yet logged in, click ‘Log in to Book’, log in with your member details and then proceed to book into that function.
For Dining, head to mcc.org.au/events to browse the list of upcoming events. Click on the event of interest and then scroll down to the Dining section on that event. Here you can view which rooms are available for Dining at that event.
Select the room of interest, and then click the ‘See Details’ button to begin the registration process for that room. You will need to log in with your member account to make a booking.
Depending on the event category and demand, you may need to enter a dining ballot; otherwise, you can choose to make a direct booking into a specific Dining Room or package.
We’ve listened to your feedback and have updated our website to give you more control of your email preferences.
To update your preferences, on the top right-hand side of your screen, select “My MCC” → “Profile → “Communication preferences.”
Please note, if you select ‘no’ to all email preferences, you will still receive administrative notifications such as renewal fees.
Multi-Factor Authentication
This added layer of security helps keep your member details safe and secure.
Multi-factor authentication adds an extra layer of security by requiring a second verification step after entering a password. This helps protect your personal information and enhances the security of your member account
If you need to update your personal details, please contact Membership Services on (03) 9657 8888.
If your code has expired, you may request a new code by clicking ‘send new code’ on the verification screen.
Members will log in as usual via the MCC website. When you log in, you will be prompted to use multi-factor authentication (MFA). After entering your member number and password, you’ll receive a one-time code sent to your email or phone. Enter this code to complete your login.
No, it’s automatically enabled. Members just need access to their registered email or mobile number.
No, this is a mandatory security feature introduced to make member accounts more secure. If you choose ‘Keep me signed in’, you will remain signed in for 90 days on that device.
Yes. Each time you log in, you will be asked how you would like to receive your verification code.
